Terms & Conditions
Last Updated: March 20, 2023
Please read these terms and conditions carefully before using the website operated by NectarPlate. By accessing or using the service you agree to be bound by these Terms. If you disagree with any part of the terms then you should not access the service.
Ordering
When placing an order through our website nectarplate.sbs, you must ensure that all the details you provide are true and accurate, and you must be an authorized user of the credit or debit card used for the purchase. Your order will only be processed after payment has been approved and NectarPlate has verified the card payment details.
Price and Payment
All prices listed on the NectarPlate website are in €. The total cost of your order is the price of the products ordered plus delivery charges as set out in the delivery section of this website. Payment can be made by any of the methods specified on the website, and payment will be debited from your account when we dispatch your order.
Product Information
We strive to ensure that all details, descriptions, and prices of products appearing on the website are correct at the time when the relevant information was entered into the system. While we aim to keep the website as up to date as possible, the information, including product descriptions, may not always reflect the position exactly at the moment you place an order.
Delivery
Delivery costs will be charged in addition to the cost of products displayed on the website, and the same will be clearly displayed and included in the 'Total Cost'. We deliver within 50134 Florence, Via Vittorio Emanuele II, 45, Italy. The delivery timeframe will be specified with your order confirmation based on the delivery address provided.
Cancellations and Refunds
Orders once placed can be canceled if done within a specified time frame mentioned on our website. If you have received a wrong or defective item, please contact +39 055 475 255 within the return window period and we will provide a full refund or exchange as appropriate.
Use of the Website
The content on the website is provided for general information only. It is not intended to amount to advice on which you should rely. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to the website, or by anyone who may be informed of any of its contents.
Intellectual Property
All content included on the website, such as text, graphics, logos, button icons, images, and software, is the property of NectarPlate or its content suppliers and protected by international copyright laws.
Privacy Policy
Our Privacy Policy, which sets out how we will use your information, can be found at nectarplate.sbs. By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Italy. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Italy.
Contact Information
If you have any queries regarding any of our terms, please contact us at +39 055 475 255.